The 5 Star Top Service icon next to a
store's name is a sign of superlative quality. It means that the store
(EarthScooters.com) is participating in our Merchant Rating System, and that
customers who have ordered from that store (EarthScooters.com) have given it the
highest ratings.
EarthScooters.com is pleased to say that we are a 5 star Top Service store in
Yahoo Shopping's merchant rating system. Our customers rate us based on their
experience at EarthScooters.com through Yahoo merchant rating system. You too
will have a chance to rate us after each order and provide your feedback.
We believe in the following principals:
- Timely communication on all customer inquiries
- Timely shipping
- E-mail status on pending orders
- Unique and interesting products
- Products priced competitively to the marketplace
- Provide value for the customers money
Here is a sampling of some of our customer comments taken from Yahoo rating
system:
Rating:
Excellent
Comments: Good
to do business with recommended to others. Thank You.
Rating:
Very Good
Comments:
EXCELLENT SELLER, QUICK DELIVERY, NO PROBLEMS.
Rating:
Excellent
Comments:
Very easy site to use, good prices, fast and reliable delivery.
Rating:
Very Good
Comments:
This was a good experience. I was able to track the delivery and everything went
as I was told.
Rating:
Excellent
Comments: I
needed a Very Specific Scooter delivered in 3-days or less. It was a present &
It had to be delivered on time or I just did not want it. It Arrived on time.
PERFECT BUSINESS TRANSACTION. 100% SATISFIED! .... I AM VERY PICKY!!!
Rating:
Excellent
Comments: when
I ordered my 3 wheel scooter over the internet I was very weary about fraud.
After I called Earthscooters to verify payment they took the extra steps to
reassure me that I would indeed get my scooter and a few days later sure as the
rooster crows in the morning there it was . Me and my friends can now go to the
local shopping mall and it has just brought a new chapter into my life that I
thought I had lost . THANK You EarthScooters for all the happiness and years I
have to come
Rating: Excellent
Comments:
What I liked most about Earthscooters is they helped me out on the phone when I
didn't know what to do. I mean, I'm no mechanic, but the guy I talked with
turned me into a good one in under 3 minutes! Ill be sure to read the
instructions better too.
Rating: Excellent
Comments:
This was a nice deal, an excellent problem free purchase.
Rating: Excellent
Comments: The
original scooter we ordered was out of stock. The merchant suggested an
alternate scooter with nearly identical specifications that we could receive in
time for Christmas at the same price. The scooter arrived as promised and
appears to be equal to or better than the originally requested scooter.
Rating: Good
Comments:
Delivered as promised but had me worried that it would get here in time. It got
here on the 23rd and I have a Happy child. I would not be scared of ordering
again from EarthScooters.
Scott
Augusta, Ga.
Rating: Good
Comments:
Purchased the iQ450 Scooter as a Christmas gift for my daughter. I am impressed
by both the quality of the product and way EarthScooters handles their customers
over the phone. The true test will come when and if I have a problem, since a
company is only as good as its Customer Service. WR
Rating: Excellent
Comments:
Our purchase from EarthScooters, was great, the prices for our items where low,
compared to others. The shipping was included in the low price, which was
wonderful. Although there was some damage by the shipping carrier, EarthScooters
responded very timely to our e-mail requests and ordered replacement parts. Cant
blame EarthScooters for the shipping accident... so our overall rating of the
service provided was Excellent!
Rating: Good
Comments: Easy to buy...quick to
ship...Customer service? Don't know, didn't have to deal with anyone. My only
worry is I hope they can help me with parts if when) need be. Would recommend to
others.
Rating: Excellent
Comments:
What a great experience, I placed my order by phone and they did everything they
said they would do. My scooter needed to be shipped all the way across the US.
When my scooter arrived there were two pieces damaged by the shipper. I called
EarthScooters.com and they immediately shipped out the broken items, no
questions asked. Yes I would recommend EarthScooters.com. Thank you for the
excellent service and on time delivery.
Sincerely,
Kevin
Rating: Excellent
Comments:
Customer service was very helpful. I would order from EarthScooters again.
Rating: Excellent
Comments:
They had the best price on the scooter I purchased, were reachable by phone for
questions and was able to track its immediate shipment easily. I also liked
their web site information.
Rating: Excellent
Comments:
Customer service was very helpful in explaining the different types of scooters
(features, etc...) and associated merchandise. Overall, Id buy from
EarthScooters again.
Rating: Good
Comments:
Earthscooters is a good company. Communication and customer service are
outstanding. Easy to work with and willing to do what it takes. Do business with
these guys. They are working hard to deliver good service.